FCAAS DEALER TRAINING AWARDED IMI ACCREDITATION
The recognition – from respected industry body the Institute of the Motor Industry (IMI) – is the first of its kind to be given to a captive finance company, and comes following the launch of FCAAS’s new Finance and Insurance Specialist Programme.
Working in conjunction with FCA UK’s training facility Unetversity, FCAAS has created its own Finance and Insurance (F&I) Specialist Programme which goes beyond the Specialist Automotive Finance (SAF) online product knowledge training, and provides a modular programme, which increases knowledge and skills through behavioural training to delegates, to develop them to a competent level of F&I Specialist. It is this new training course – four one-day modules across four months – that has now been recognised by the IMI.
“From initial production and development of the programme, we worked closely with the IMI to ensure their collaboration and agreement to provide official accreditation,” says Keeley Sherry, Training Manager, FCA Automotive Services Ltd. “We are delighted to have worked collectively with the IMI to have successfully achieved this.”
“The programme is about developing skills, knowledge and competency to be an F&I specialist in a highly regulated industry. We challenge delegates to ask themselves: how do I do my job effectively in line with the Financial Conduct Authority (FCA) regulation?
“This Programme is the first of its kind to be accredited by the IMI. It has been designed to complement one of the key Principles of the Financial Conduct Authority Regulation – Treating Customers Fairly – to ensure that it is at the core of the business and embedded as a part of the business culture.”
09 Dec 2016 14:35